Where Are Our Physical Servers Located?
Our servers are hosted in our own data center in Chișinău, Moldova. We also collaborate with data centers in Romania (Bucharest, Voxility), the Netherlands (Amsterdam), and the United States, providing international coverage for optimal performance and stability.
How to Transfer a Site from Another Hosting Provider to TopHost
To transfer your site to TopHost, you first need to become our client. After uploading your site files to our server, you’ll need to change the NS (nameserver) settings. If the domain was registered by you, you can modify the NS settings directly in your domain’s control panel. If your domain was registered through another hosting company, you’ll need to ask that company to update the NS records. Once updated, the new NS settings will propagate within 24 hours.
Simplified Transfer via cPanel
If your previous hosting uses cPanel, our team can handle the transfer for you. By creating a full backup and restoring it on our servers, we’ll transfer your site files and email addresses, keeping the same structure and configuration as on the previous hosting account.
How can I check if the desired domain is available for registration?
You can find out if the domain is available by using our WHOIS service. This service provides information about the domain name, including details about the registrant (individual or organization), the registration date, and the expiration date. You can also check the domain's availability on our website in the Domains section.
I will register (or transfer) the domain myself. What are your nameservers (NS)?
For servers in the Republic of Moldova:
ns4.tophost.md
IP: 195.178.106.10
ns5.tophost.md
IP: 195.178.106.100
For servers in Romania and Europe:
ns1.tophostmd.net
IP: 65.109.140.252
ns2.tophostmd.net
IP: 5.254.59.68
Where can I find the demo for the Control Panel?
Access to the cPanel control panel is available:
cPanel (demo)
I ordered a hosting account. When will the account be created?
Once the payment is received, you will receive an email from us within a few minutes, containing the access details for your hosting account as well as the DNS settings for your domain.
How do I use FTP connection? How do I upload files to the server?
The main hosting site content should be placed in the public_html directory. Parked domains (aliases) are directed to the same directory. The root directory for additional website files is set in the “Addon Domains” menu in the cPanel control panel.
To upload files to the server, we recommend using FTP access. The FTP credentials are the same as the credentials for accessing the cPanel control panel. If necessary, you can create additional FTP accounts in the control panel → “Files” section → “FTP Accounts”.
What PHP versions are available?
We offer support for PHP versions ranging from 5.6 to 8.3. PHP versions can be easily changed in cPanel using the PHP Selector module.
Aditional >>
What settings should I use for FTP, POP3, and SMTP?
- FTP Host (or Server IP Address): domain-name.md (or .com).
- POP3 Server: mail.domain-name.md (or .com).
- SMTP Server: mail.domain-name.md (or .com).
For additional technical answers, we invite you to access our knowledge base. Here you will find technical details and answers to frequently asked questions related to website configuration, email address management, WordPress installation, and general aspects of the cPanel>>
ATTENTION! The distribution of a large number of advertisements (spam) through our service is STRICKTLY FOFBIDDEN.